This is what makes our jobs all worth while knowing we are doing some good and helping the families. We have just received this email from a family that we done a support project for last week:
Just a little email to convey my sincere thanks.
People are very quick to complain and very slow to provide praise.
The two workmen you sent to me were exceptional!
They are a credit to your organisation, they worked hard and cleaning, with great attention to detail.
They worked to promised timescales and delivered a beautiful result.
I found them both to be genuinely great chaps, honest and hardworking.
Thank you for sending such brilliant tradesmen to me, I’m thrilled with the finish.
With thanks and kindest regards